CROWNE PLAZA QUEENSTOWN HOTEL FACILITIES & SERVICES
We have a range of hotel facilities and services that meet our international brand standards, so you will feel comfortable and relaxed.
Enjoy the gift of choice with our mini bar hamper options. Your minibar is intentionally left empty for your personal use, and minibar hampers are available upon request.
24 HR BUSINESS CENTRE
Stay on top of work whilst staying at Crowne Plaza Queenstown. With 24 hour access, the Business Centre offers guests a range of facilities and services including:
- High speed internet access
- Wireless data connection
Additional charges apply for some services.
You will be fully connected with unlimited high speed internet across the entire hotel.
Each room features a large TV with a large range of channels to keep you entertained and up-to-date on local and worldwide news. Click here to view the channel guide.
THREESIXTY BAR & RESTAURANT
Whether you are a guest at Crowne Plaza Queenstown or out for a day in the central city, stop by threesixty Restaurant & Bar. The restaurant is located at the ground level, open daily for breakfast, dinner & drinks.
Breakfast: Daily 6:30am – 10:30am
Dinner: Daily 6pm – till late
ENJOY A GREAT NIGHT SLEEP WITH OUR SLEEP ADVANTAGE® PROGRAMME
Whether you are travelling for business or pleasure, being well rested is essential. We provide aromatherapy kits, premium bedding and quiet zones.
To enjoy these benefits request to stay in the quiet zone upon booking, these are areas with no housekeeping early in the morning or late at night, and located away from lifts and group bookings.
And just in case you sleep too well, we also offer a reliable wake-up call, which you can set up calling our Front Office team (dial 0 from your room), to make sure you don’t miss your appointments
SWEETER DREAMS WITH THE RIGHT PILLOW
Unplug your mind, body and laptop, hit the pillow and drift away. To ensure your comfort, our standard pillows are of the highest quality.
However, we know some of our guests may prefer an alternative one. At the Crowne Plaza Queenstown we have a pillow menu to suit everyone’s needs.
Please dial 9 and your pillow of choice will be delivered to your room (subject to availability).
Stay sharp with fitness facilities that are open 24/7.
You will find a full range of equipment including weights, treadmills, rowing machines and stationary bikes.
We also can arrange bespoke Yoga lessons (24 hours prior to session).
We have a complimentary onsite heated storage room for skis, boards and snow gear for our guests. Simply drop your gear off and it will all be nice and dry for you in the morning.
Our team can also store your belongings free of charge if you have a later flight and would still like to explore, or long term luggage storage if you are in Queenstown for the many multi-day hiking and biking trails in the region.
Located on the 5th floor, our guest laundry is available to all guests.
You will find three washing machines and three tumble dryers. The guest laundry is open from 7am till 9pm daily.
If you require dry cleaning, we have a dry cleaning service that will assist you with your laundry.
They pick up six days a week (closed Sunday) and provide same day dry cleaning, provided it’s at reception before 8.30am, and items are returned between 4pm and 5pm each day*.
*Please note dry cleaning services are not available on Public Holidays.
Crowne Plaza Queenstown offers valet parking services.
You may park outside the main entrance of the hotel on Beach Street where you will be greeted by our friendly hotel staff who will take care of your vehicle.
Our car park area is equipped with lights, although it is not covered.
Parking is available at $30 NZD per day.
IHG CLEAN PROMISE
Good isn’t good enough – we’re committed to high levels of cleanliness.
Clean, calm, well maintained rooms that meet our standards.
If this isn’t what you find when you check-in, we promise to make it right.
EXPLORE QUEENSTOWN LIKE A LOCAL
Our friendly and knowledgeable staff are well-versed in all things Queenstown and are here to provide you with the best advice and recommendations. Whether you're looking for must-visit attractions, hidden gems, or the finest local dining spots, our team at the Front Desk is ready to assist you.
Need some inspiration on what to do in Queenstown?
Check out our blog or book your adventures now to experience all that Queenstown has to offer, no matter the season!