CROWNE PLAZA QUEENSTOWN HOTEL FACILITIES & SERVICES
At Crowe Plaza Queenstown we have a range of hotel facilities and special services to meet our global brand standards in order to make our guests feel as comfy as home. That is why Crowe Plaza Queenstown is one of the best hotels in Queenstown City, both for leisure and business travelers.
EXPLORE QUEENSTOWN LIKE A LOCAL WITH OUR CONCIERGE TIPS
Our friendly concierge team knows a great deal about Queenstown and can give you the best advice on what to do in Queenstown, the capital of the adventure. They can also help book your activities from the desk, located in the Hotel Lobby.
If you are looking to explore Queenstown City and want to know the best hidden places to visit, bookings for touristic attractions, the best restaurants in Queenstown CBD or any other recommendation, don’t forget to pop down to the ground level and get in touch with our Concierge team.
24 HR BUSINESS CENTRE
Stay productive and up to date whilst staying at Crowne Plaza Queenstown hotel on your business travel. With 24 hour access, the Business Centre is located on Level 14 and offers guests a range of facilities and services including
- PC’s and iMac
- High speed internet access
- Wireless data connection
- Skype software and equipment
Charges apply for some services.
FEEL FULLY CONNECTED
Enjoy a new way of travel, where you will feel fully connected with free Wi-Fi in all the hotel areas. Stay connected and productive with convenient access to power, when and where you need it.
THREESIXTY BAR & RESTAURANT
Whether you are a guest at Crowne Plaza Queenstown hotel or out for a day in the central city, stop by threesixty Restaurant & Bar for delicious food and great atmosphere. The restaurant is located in the ground level and it’s open daily for breakfast, lunch, drinks or dinner.
- Breakfast: Daily 6:30am – 10:30am
- Lunch: Daily 12:00pm – 2:00pm
- Dinner: Daily 6pm – till late
ENJOY A GREAT NIGHT SLEEP WITH OUR SLEEP ADVANTAGE® PROGRAMME
Whether you are travelling for business or pleasure, being well rested is essential. We provide aromatherapy kits, premium bedding and quiet zones.
To enjoy these benefits request your stay in the quiet zone upon booking, these are areas with no housekeeping early in the morning or late at night, and located away from lifts and group bookings.
And just in case you sleep too well, we also offer a guaranteed wake-up call, which you can set up calling our Front Office team (dial 0 from your room), to make sure you don’t miss your meetings - or your first night is free.
SWEETER DREAMS WITH THE PILLOW OF YOUR CHOICE
Unplug your mind, body and laptop, hit the pillow and drift away. To ensure your comfort, our standard pillows are of the highest quality. However, we know that some of our guests may prefer an alternative one, that is why at Crowne Plaza Auckland we have a pillow menu to suit everyone’s needs.
Pillow 1: Synthetic, Anti-allergic – Soft, medium, Firm
Pillow 2: Boomerang /”U” Shape
Pillow 3: Ergonomic
Please dial 9 and your personal pillow will be delivered to your room subject to availability.
Stay sharp with fitness facilities and wellness options that are designed to work around your schedule. We understand how important is to keep fit even though you’re on a work or a leisure travel, that’s why our fitness centre operates 24x7. You will find a full range of equipment including weights, treadmills, rowing machines and stationary bikes.
We have a complimentary onsite heated storage room for skis, boards and snow gear available to all guests. Simply drop your gear off and it will all be nice and dry for you in the morning. We don’t allow ski gear in our rooms or ski boots in the lobby to prevent any damage.
Our Concierge team can also store your belongings free of charge if you have an afternoon flight or need to do some last minute shopping after check out. We also provide complimentary long term storage for luggage if you are in Queenstown for the many multi-day walking & biking trails in the region. Our Concierge team will issue you claim tickets for our secure storage area.
Located on the 5th floor, our guest laundry is available to all guests.
You will find three washing machines and three tumble dryers ($3 fee applies for each, includes detergent). The guest laundry is open from 9am till 9pm daily.
If you require dry cleaning, we have a contracted dry cleaning service that will assist you with your laundry. They pick up six days a week (closed Sunday) and provide same day dry cleaning, provided it’s at reception before 8.30am, and items are returned between 4pm and 5pm each day*.
*Please note dry cleaning services are not available on Public Holidays.
Crowne Plaza Queenstown offers valet and self-car parking services at a cost of $17 (NZD) per day.
You may park outside the main entrance of the hotel on Beach Street where you will be greeted by our friendly hotel staff who will take care of your vehicle. The hotel is on the corner of Beach Street and Lake Street.
Car parking is available to registered guests only and the area is equipped with lights, although it is not covered