YOUR GATEWAY TO BREATHTAKING SCENERY

Discover the ultimate escape in the heart of Queenstown, where adventure and relaxation await.

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WELCOME TO CROWNE PLAZA QUEENSTOWN

At Crowne Plaza Queenstown, we put you at the heart of it all—breathtaking mountain landscapes, serene lake views, and the vibrant energy of New Zealand’s Adventure Capital.

Perfectly positioned in the centre of Queenstown, our hotel offers effortless access to world-class dining at the historic Steamer Wharf, extraordinary outdoor adventures, and an unforgettable social scene.

No matter the season, Queenstown delivers excitement at every turn. Stay with us and immerse yourself in the best this iconic destination has to offer. From tranquil moments wandering through Queenstown Gardens to adrenaline-fueled activities like mountain biking, hiking, skiing or snowboarding, the possibilities are endless.

After a day of exploration, unwind at threeSixty Restaurant & Bar, where local flavours and regional wines create the perfect pairing for your Queenstown adventures.

Let Crowne Plaza be your gateway to Queenstown’s extraordinary charm – Your adventure begins here.

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EXPLORE OUR OFFERS

Ready for your next summer adventure? Whether you are dreaming of indulging at the local wineries or exploring New Zealand's adventure capital, book early and save up to 15% on your stay at Crowne Plaza Queenstown.

IHG One Rewards members save more. Not a member? Sign up for free when booking to enjoy additional savings.

Breakfast and Parking

Take advantage of inner city parking when you stay at our central Queenstown hotel. Breakfast is also included, so you can hit the road and explore what the region has to offer as soon as you’re ready.

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Family Getaway

We are designed with families in mind. Kids will receive a special pack on arrival, enjoy discounts on local attractions and get to eat free at our restaurant. What’s not to love?

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Ski, Stay & Play

Experience the ultimate winter escape with unbeatable lakeside accommodation, breakfast for two, and a warm welcome with mulled wine on arrival. Stay energised with mountain fuel packs for your adventures, and enjoy exclusive local perks during your stay. Plus, kids stay and eat free, and we’ve got you covered with heated winter gear storage for added convenience.

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REASONS TO STAY

Nestled in the vibrant centre of Queenstown, our unbeatable location puts you steps away from the famous Steamer Wharf, boutique shopping, buzzing nightlife, and a world of activities. Here, the energy of Queenstown surrounds you, creating an atmosphere that’s simply unforgettable.
Don’t miss out on the chance to stay where the location is as remarkable as the destination itself. Are you ready to experience the best of Queenstown?

QUEENSTOWN CENTRAL LOCATION

SPECTACULAR LAKE FRONT VIEWS

1 MINUTE WALK TO STEAMER WHARF

Experience the perfect blend of adventure and relaxation, all while soaking in the stunning surroundings of Queenstown.

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Crowne Plaza Queenstown, an IHG Hotel

4.3

Based on 1168 reviews

review us on

Laura Franklin

22:00 14 Oct 24

This is a fantastic hotel, the rooms are large and have wonderful views from the balcony. Breakfast was also fantastic. The staff are extremely friendly and helpful. hotel location is also great, laundry facilities are also available.

Chrissie Tegg

07:48 13 Oct 24

Really welcoming staff and super helpful. The rooms are a little tired, but very clean and comfortable. Excellent beds.

Peter

23:23 11 Oct 24

The staff were very friendly and helpful during our recent stay. I have actually stayed at this Crowne Plaza many times over the years and I will stay again.

Debbie Ross

00:22 10 Oct 24

We loved the hotel, But we’re very frustrated about the difficulty and communicating with the concierge. He tried really hard, but his English was not great and not only with us directly, but with the people he called for us on the phone it was difficult to understand him.

Zhanghang Yan

06:24 08 Oct 24

Mariana Gualberto

22:17 04 Oct 24

Best location! Breakfast was soooo good and the service was super friendly. The restaurant has amazing views and menu is very affordable. The pizzas are delicious.
There was a rainy day during our stay but the staff was quick to suggest indoor activities to entertain kids and adults. 10/10

Cliff Neasby

21:29 25 Sep 24

Everyone we came into contact with was just wonderful and very helpful. The breakfast was really nice and we came in late on evening and had pizza in the dining room that was really good. We had a great stay. My only negative was how cold it was everywhere in the hotel. 18 degrees according to my phone. We had to have a heater brought to our room.
Also the 2 guys at the concierge counter were excellent. We had 2 bookings cancel due to weather and they were great at helping us with new arrangements.

Lyndsey Collins-Praino

03:49 12 Sep 24

The location of the hotel was outstanding, within easy walking of major attractions. The views from the room were incredible, and I loved having a generous-sized balcony to enjoy it from. The breakfast had an excellent selection, and the staff were lovely. Despite these strengths, however, the room itself was a disappointment. While it was a generous size with a comfortable bed, the room fixtures/decor felt cheap and desperately needed updating. The bathroom in particular felt old - the porcelain of the sink had numerous cracks, the tile was mouldy, etc. The room wasn't the standard I expected from a Crowne Plaza, particularly given the price point. That being said, you can't beat the location and view!

Tamara Burns

23:33 30 Jul 24

Our stay was absolutely wonderful. Our check in process was so easy and friendly, breakfast was delicious, housekeeping was perfect, all the staff were so helpful, and the hot chocolates in the lobby were an absolute hit with our ten year old (as was the welcome pack she received). Location was incredible - just metres from town, a bus stop right at the door, lake across the road for incredible views, and the main ski bus station only around 100m away. It was wonderful to stay in a hotel which valued customer service – something that seems to be a rare extra these days. Would absolutely recommend and would definitely stay here again.

Kate Grace

22:47 18 Jul 24

A great spot in Queenstown, our family felt welcome and enjoyed the hot chocolate in the foyer after coming inside from the cold.
The buffet breakfast included in the price was worth it, a great selection. The staff were friendly, and accommodating to our families needs when asked.
Room was comfortable for a family of 4 with a 6 year and 1 year old.
Overall we really enjoyed our stay. Thank you.