Excellent location! We were able to walk everywhere (water, harbor, restaurants, gondola, Kiwi Birdlife,etc.) from our hotel. The lobby is a bit small and plain. We enjoyed a beautiful view from the 4th floor balcony. I would recommend getting a higher floor to have a better view of the lake. The Queenstown hotels are very expensive during this season so this hotel was the most reasonable for a better quality.
Stayed February 2017, travelled as a couple