Our room faced the mountains and the lake, and was just lovely both when waking and later on in the afternoon with the sun on the mountains. Just lovely. This hotel is in walking distance to a whole world of restaurants and is in a fantastic position. We had drinks/dessert at the bar, and the service here, at check in, at breakfast and during our three day stay was fabulous. Actually it is the staff that make this hotel what it is, it is lovely to be treated so welcoming. If this was one thing that could be improved, it would be the shower curtain – these things stick to you while you shower and really for a 4 star hotel I would expect glass! Stay at this hotel, you won’t be disappointed with the service and position within Queenstown